Privacy Policy

1. INTRODUCTION
This Privacy Policy explains how The Deck Rustenburg collects, uses, and protects your personal information in accordance with POPIA

2. INFORMATION WE COLLECT

2.1 Information You Provide Voluntarily
When you contact us or make a reservation through our website, you may provide:
• Your name
• Email address
• Telephone number
• Reservation details or message

This information is used solely to respond to your enquiry, confirm bookings, or provide customer service.

2.2 Information Collected Automatically
When you browse our website, standard technical information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Pages viewed
• Basic analytics data

This information does not personally identify you and is used to improve website performance and user experience.

3. COOKIES
Our website uses cookies to ensure proper functionality and enhance your browsing experience.

Cookies may be used to:
• Remember your preferences
• Improve website performance
• Provide basic analytics

You may disable cookies in your browser settings. However, some features of the site may not function correctly if cookies are disabled.

We do not use cookies to collect personal information or track you across other websites.

4. EMBEDDED CONTENT
Our website may include embedded content such as:
• Google Maps
• Social media posts (Facebook, Instagram)
• Videos

Embedded content behaves as if you visited the external website directly. These third‑party sites may collect data according to their own privacy policies.

5. HOW WE USE YOUR INFORMATION
We use your personal information to:
• Respond to enquiries
• Confirm reservations
• Provide customer service
• Improve our website and services
• Maintain website security

We do not sell, rent, or trade your personal information.

6. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information from:
• Unauthorised access
• Loss
• Misuse
• Alteration

Only authorised personnel have access to your information, and it is used strictly for the purposes described in this policy.

7. RETENTION OF INFORMATION
We retain personal information only for as long as necessary to:
• Respond to your enquiry
• Manage your reservation
• Comply with legal or administrative requirements

Information is securely deleted when no longer needed.

8. YOUR RIGHTS UNDER POPIA
You have the right to:
• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Regulator

We will respond to all requests within a reasonable timeframe.

9. CONTACT US
If you have questions about this policy, wish to update your information, or want to exercise your POPIA rights, please contact us:

The Deck Restaurant 
Email: admin@thedeckrustenburg.co.za
Phone: +27 (72) 623 7326